Terms of Service

Effective date: October 9, 2026 Last updated: October 9, 2026 Operator: DSW Marketing LLC

These Terms of Service ("Terms") are a binding agreement between you and DSW Marketing LLC ("SHE UNDRESSES," "we," "us," or "our"), the operator of sheundresses.com and every page, feature, vault, and service offered there (the "Site"). By entering the Site, creating an account, or sending a payment, you agree to these Terms and to the policies they incorporate: the Privacy Policy, Cookie Policy, Refund & Payment Policy, AI-Generated Content Disclosure & Content Policy, DMCA & Copyright Policy, Age Verification & Restricted Regions statement, TAKE IT DOWN Act & Non-Consensual Imagery Removal Policy, Complaints & Report Abuse policy, and the 18 U.S.C. § 2257 statement. If you do not agree, do not use the Site.

PLEASE READ SECTION 16 CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION AND WAIVES CLASS ACTIONS AND JURY TRIALS.

1. Age requirement (18+)

2. Eligibility and restricted locations

3. Age and Location Restrictions; No Circumvention

No circumvention. You will not circumvent, or attempt to circumvent, the age gate, our geolocation restrictions, or any other access control on the Site, by any means, including by using a virtual private network (VPN), proxy server, Tor or another anonymizing network, location spoofing, false or misleading information, another person's device, account, or credentials, or any bot, script, or other automated tool. Any access obtained through circumvention or misrepresentation is unauthorized and is a material breach of these Terms.

Your responsibility; release. If you circumvent or attempt to circumvent any age or location restriction, or misrepresent your age or location, you are solely responsible for your access to the Site and for your compliance with the laws of the place where you are located. To the fullest extent permitted by law, you release, and agree not to hold liable, sheundresses.com, DSW Marketing LLC, and their affiliates, officers, members, managers, employees, agents, and contractors (the "Released Parties") from and against any and all claims, demands, losses, and liabilities of any kind arising out of or relating to access to the Site obtained through circumvention or misrepresentation.

Indemnity. To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the Released Parties from and against any third-party or governmental claim, investigation, action, fine, penalty, judgment, settlement, loss, cost, or expense (including reasonable attorneys' fees and costs) arising out of or relating to your circumvention or attempted circumvention of any age or location restriction, or your misrepresentation of your age or location. This obligation is part of, and in addition to, your indemnity obligations under Section 15.

Remedies. If we determine or reasonably suspect that you have circumvented or attempted to circumvent any restriction, or misrepresented your age or location, we may, without notice and to the fullest extent permitted by law: immediately suspend or terminate your account and access; revoke all unlocked Content and all licenses granted to you, without refund, credit, or other compensation; block your devices, wallets, network addresses, and accounts from the Site; and report the matter to law enforcement, regulators, or other authorities where required or permitted by law. These remedies are in addition to any other rights we have under these Terms or applicable law.

4. Your account

5. What we sell

6. Prices and cryptocurrency payments

You are responsible for sending the exact amount, in the asset and on the network shown, to the address shown, before the invoice expires, and for all network and exchange fees. Blockchain transactions are irreversible. We are not responsible for funds sent to the wrong address, on the wrong network, in the wrong asset, after expiry, or in an amount that does not match the invoice. We may accept a payment that is slightly short because of exchange withdrawal fees, at our sole discretion. Prices, bundles, and promotional rates may change at any time but will not change on an invoice that has already been created. You are responsible for any taxes that apply to your purchase.

7. Digital delivery; all sales final

8. Your license

9. Prohibited use

10. Intellectual property

11. Content standards and our rights

12. Third-party services

13. Disclaimers

14. Limitation of liability

15. Indemnity

16. Dispute resolution; binding arbitration; class action waiver

16.1 Covered disputes. "Dispute" means any dispute, claim, or controversy between you and DSW Marketing LLC (including its affiliates, members, managers, employees, agents, and contractors) that arises out of or relates in any way to the Site, any Content, any purchase, payment, or refund, any communication between us, or these Terms, whether based in contract, tort, statute (including the Washington Consumer Protection Act, chapter 19.86 RCW), fraud, misrepresentation, or any other legal theory, and whether it arose before or after you accepted these Terms.

16.2 Pre-dispute notice and informal resolution. Before starting an arbitration or a small-claims action, the party with the Dispute must send the other a written Notice of Dispute. Your Notice must be sent by email to legal@sheundresses.com with the subject "Notice of Dispute," or by mail to: DSW Enterprises Attn: Notice of Dispute P.O. Box 4826 Spokane, WA 99220 United States Your Notice must include your name, the email address on your account (if any), your mailing address, a description of the Dispute, and the specific relief you want, and must be personally signed by you (and by your lawyer, if you have one). We will send any Notice to you at the email address on your account. For sixty (60) days after the Notice is received, the parties will try in good faith to resolve the Dispute, including through an individual telephone or video conference if either party asks for one. Neither party may start an arbitration or small-claims action until that period ends. All applicable statutes of limitations and filing-fee deadlines are tolled while the parties engage in this process. Compliance with this Section 16.2 is a condition precedent to starting any arbitration, and the arbitrator or a court may dismiss or stay any proceeding started without it.

16.3 Agreement to arbitrate. If the Dispute is not resolved within the sixty (60) day period, you and DSW Marketing LLC agree that the Dispute will be resolved exclusively by final and binding arbitration before a single neutral arbitrator, on an individual basis only, except as provided in Sections 16.6 and 16.7. This agreement to arbitrate is made under a transaction involving interstate commerce and is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16. To the extent the Federal Arbitration Act does not apply, the Washington Uniform Arbitration Act, chapter 7.04A RCW, governs.

16.4 Administrator and rules. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, in effect when the arbitration is filed (together, the "AAA Rules"), as modified by this Section 16. The AAA Rules are available at adr.org. If the AAA is unavailable or declines to administer the arbitration, the arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures and its Consumer Arbitration Minimum Standards. If neither is available, a court of competent jurisdiction under Section 16.11 will appoint an arbitrator under 9 U.S.C. § 5.

16.5 Delegation. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this agreement to arbitrate, including any claim that all or part of it is void or voidable or that a Dispute is not subject to arbitration, except that a court of competent jurisdiction under Section 16.11 will decide (a) whether a claim falls within the small-claims, intellectual-property, or injunctive-relief exceptions in Section 16.6; (b) any dispute about the enforceability of the class, collective, and representative action waiver in Section 16.7; and (c) any dispute about Section 16.9 (Mass arbitration).

16.6 Exceptions. Either party may, instead of arbitrating, bring an individual claim in a small-claims court of competent jurisdiction, so long as the claim stays in that court and proceeds only on an individual basis; either party may elect small-claims court even after an arbitration has been filed, as the AAA Rules permit. Either party may also bring an action in court for injunctive or other equitable relief to protect its copyrights, trademarks, trade secrets, or other intellectual property, or to stop unauthorized access to the Site, circumvention of any age or location restriction, or redistribution of Content.

16.7 Class, collective, and representative action waiver. YOU AND DSW MARKETING LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, may not preside over any form of class, collective, or representative proceeding, and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. If a court finally decides, after all appeals, that this waiver is unenforceable as to any claim or request for relief, then that claim or request for relief (and only that one) will be severed from the arbitration and decided by a court under Section 16.11, after the arbitration of all other claims is complete; the remaining claims will still be arbitrated individually.

16.8 Costs and fees. Payment of all filing, administration, and arbitrator fees is governed by the AAA Rules, except as follows. If you start the arbitration, you will pay the filing fee the AAA Rules require of an individual consumer claimant (currently capped at $225 by the AAA), and in no event more than that amount; DSW Marketing LLC will pay all other AAA filing, administration, and case-management fees and all arbitrator compensation, as the AAA Rules require. If DSW Marketing LLC starts the arbitration, DSW Marketing LLC will pay all fees. If you show that the fees you would owe are prohibitive compared with the cost of litigating in court, DSW Marketing LLC will pay as much of your share as the arbitrator finds necessary to prevent the arbitration from being cost-prohibitive. Each party bears its own attorneys' fees and costs, except that the arbitrator may award attorneys' fees and costs to the extent a statute that applies to a claim (including RCW 19.86.090) would allow a court to award them, and may assess fees and costs against a party only where the AAA Rules and applicable law permit, including where the arbitrator finds that a claim or defense was frivolous or brought for an improper purpose under the standard of Federal Rule of Civil Procedure 11(b). There is no "loser pays" rule in this Section.

16.9 Mass arbitration. If twenty-five (25) or more Notices of Dispute or demands for arbitration raising similar claims are submitted against DSW Marketing LLC by or with the help of the same or coordinated law firms or organizations, the AAA's Mass Arbitration Supplementary Rules and Consumer Mass Arbitration and Mediation Fee Schedule will apply, and the parties agree that: (a) the demands will be filed and administered in batches of up to one hundred (100), in the order received, with the next batch filed after the previous batch is resolved or, if sooner, ninety (90) days after it was filed; (b) each claim in a batch will still be decided individually on its own facts, with its own arbitrator unless the parties agree otherwise, and no decision in one claim binds any other claimant who did not participate in it; (c) the AAA may appoint a process arbitrator to resolve administrative disputes and fee issues for the batches; and (d) all applicable statutes of limitations and filing-fee deadlines are tolled for each claim from the date its Notice of Dispute is received until its demand is filed in a batch. This Section 16.9 does not limit anyone's right to elect small-claims court under Section 16.6.

16.10 The hearing and award. The arbitration will be conducted by videoconference or telephone, or on written submissions if the claim is $25,000 or less and neither party requests a hearing; any in-person hearing will take place in the county where you live, or in Spokane County, Washington, at your election. The arbitrator will apply the substantive law of the State of Washington and applicable federal law, including statutes of limitations, and may award any individual relief that a court could award under applicable law. The arbitrator will issue a reasoned written decision. Nothing in this Section shortens any statute of limitations or limits any remedy available to you under applicable law, except as provided in Section 16.7. The arbitrator's award is final and binding, and judgment on it may be entered in any court of competent jurisdiction, including the courts named in Section 16.11.

16.11 Courts and venue. For any Dispute or part of a Dispute that is not arbitrated under this Section 16 (including claims under Section 16.6 other than small-claims actions, claims severed under Section 16.7, any opt-out under Section 16.12, and actions to compel arbitration, to confirm, modify, or vacate an award, or to decide the matters reserved to courts in Section 16.5), you and DSW Marketing LLC agree to the exclusive jurisdiction and venue of the state courts located in Spokane County, Washington, and the United States District Court for the Eastern District of Washington, and waive any objection to personal jurisdiction or venue there. YOU AND DSW MARKETING LLC WAIVE ANY RIGHT TO A JURY TRIAL IN ANY SUCH COURT PROCEEDING, TO THE FULLEST EXTENT PERMITTED BY LAW.

16.12 30-day right to opt out. You may opt out of this agreement to arbitrate by sending a written opt-out notice, within thirty (30) days after you first accept these Terms, by email to legal@sheundresses.com with the subject "Arbitration Opt-Out" or by mail to the address in Section 16.2. The notice must include your name, the email address on your account (if any), and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms, and Disputes with you will then be resolved by the courts under Section 16.11.

16.13 Changes to this Section. If DSW Marketing LLC makes a material change to this Section 16, the change will not apply to any Dispute of which DSW Marketing LLC had written notice before the change took effect, and you may reject the change by sending a notice under Section 16.12 within thirty (30) days after the change is posted, in which case the version of this Section you last accepted continues to apply to you.

16.14 Severability and survival. If any part of this Section 16, other than Section 16.7, is found unenforceable as to any Dispute, that part will be severed or limited to the minimum extent necessary and the rest of this Section 16 will be enforced. The handling of an unenforceable class, collective, or representative waiver is governed by Section 16.7. This Section 16 survives the termination of your account and these Terms.

17. Governing law and venue

18. Suspension and termination

19. Changes to these Terms

20. General

21. Contact

By mail: DSW Enterprises Attn: Legal P.O. Box 4826 Spokane, WA 99220 United States